Privacy Policy
We respect your privacy and are committed to protecting your personal information. This policy explains how we handle your data when you use zylaraqenti.
Last Updated: January 15, 2025
This privacy policy applies to all services offered by zylaraqenti and covers how we collect, use, and protect your personal information under Australian privacy laws.
Information We Collect
When you use zylaraqenti's budgeting services, we collect different types of information to help you manage your finances more effectively. Some of this information you provide directly, while other data comes from how you interact with our platform.
Personal Information You Provide
You give us certain information when creating an account or using our services:
- Account Details: Your name, email address, and password when registering
- Financial Information: Budget categories, spending limits, and transaction data you choose to track
- Contact Information: Phone number or mailing address if you reach out to our support team
- Communication Records: Messages you send through our help system or email correspondence
Information We Collect Automatically
Our systems automatically gather certain technical data when you use zylaraqenti:
- Device Information: Browser type, operating system, and device identifiers
- Usage Data: Pages visited, features used, and time spent on different sections
- Location Data: General location based on IP address (not precise geolocation)
- Performance Metrics: Error reports and system performance data to improve our service
How We Use Your Information
We use the information we collect for specific purposes that directly benefit your experience with zylaraqenti. Every piece of data serves a practical function in delivering our budgeting services.
| Purpose | Data Used |
|---|---|
| Provide budgeting services | Account details, financial information, usage data |
| Improve platform features | Usage patterns, performance metrics, feedback |
| Customer support | Contact information, communication records |
| Security and fraud prevention | Device information, IP addresses, login patterns |
| Service communications | Email address, account preferences |
We don't sell your personal information to third parties. Period. Our business model relies on providing valuable budgeting tools, not on monetizing your data.
Data Storage and Security
Your financial information deserves serious protection. We use industry-standard security measures, though no system is completely foolproof.
Security Measures:
We encrypt your data both in transit and at rest using AES-256 encryption. All connections use secure HTTPS protocols. Our servers are hosted in Australian data centres that comply with ISO 27001 standards.
We limit staff access to personal information. Only team members who need specific data to perform their jobs can access it, and all access is logged.
Data Retention
We keep your information for as long as your account remains active. If you close your account, we'll delete most of your personal data within 90 days. Some information may be retained longer when required by Australian law or for legitimate business purposes like fraud prevention.
Financial records are kept for seven years to comply with Australian taxation laws. After that period, we securely delete all related data.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. We've made it straightforward to exercise these rights.
Access Your Data
You can request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days.
Correct Information
If any of your personal details are incorrect or outdated, you can update them directly in your account settings or contact us for assistance.
Delete Your Account
You can request complete deletion of your account and associated data. Some information may be retained for legal compliance.
Restrict Processing
You can ask us to limit how we use your information in certain circumstances, such as while disputing data accuracy.
How to Exercise Your Rights:
Send an email to help@zylaraqenti.com with "Privacy Request" in the subject line. Include your account email and specify which right you want to exercise. We'll respond within 30 days and verify your identity before processing any requests.
Sharing Your Information
We share your personal information only in specific situations and never sell it to marketers or data brokers.
Service Providers
We work with companies that help us run zylaraqenti. These service providers might include cloud hosting companies, email services, or analytics tools. They can only use your information to provide services to us and are bound by strict confidentiality agreements.
Legal Requirements
We may disclose your information if required by Australian law, court order, or government request. We'll notify you about such requests unless legally prohibited from doing so.
Business Transfers
If zylaraqenti is acquired by or merges with another company, your information would be transferred. We'd notify you before your data becomes subject to a different privacy policy.
Cookies and Tracking
zylaraqenti uses cookies and similar technologies to remember your preferences and understand how you use our platform. You can control cookie settings through your browser.
We use essential cookies for basic functionality like keeping you logged in. We also use analytics cookies to understand which features are most useful. You can disable non-essential cookies without affecting core budgeting features.
Children's Privacy
zylaraqenti isn't designed for children under 18. We don't knowingly collect information from anyone under 18 years old. If you're a parent and believe your child has provided us with personal information, contact us immediately so we can delete it.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices or for legal reasons. When we make significant changes, we'll notify you by email or through a prominent notice in the app. The "Last Updated" date at the top shows when the most recent changes were made.
Continuing to use zylaraqenti after policy changes means you accept the updated terms. If you disagree with changes, you can close your account before they take effect.
Contact Us About Privacy
If you have questions about this privacy policy or how we handle your information, we're here to help.
Phone
30 Gunson St, Adelaide SA 5000, Australia
Response Time
Within 5 business days